Chinese e-commerce is already terrible, why does Amazon still implement refund and non return services?

From the e-commerce environment in China, we can see that a policy of only refunding and not returning products will only lead to lower quality products purchased from shopping websites.

In China, since the emergence of Temu’s Chinese version, merchants on the platform have been constantly competing for lower prices. The platform has attracted a large number of users, but all e-commerce platforms in China have followed Temu’s low price model.

Low prices are not a problem, but is it really good to just keep them low?

Yes, Chinese e-commerce platforms have become so abnormal that they require high-quality products to compete with lower prices, otherwise they will not give up traffic. This has led to a large number of merchants giving up product quality and choosing cheaper raw materials to manufacture products.

Merchants are not doing charity work. The e-commerce environment in China has made it difficult for businesses that use cheap materials to survive and have closed down one after another.

The bankruptcy of merchants is caused by normal business competition, but the problem is that the entire network is filled with low-quality products.

So why does Amazon still follow suit and support return and non refund services?

Perhaps due to the impact of foreign e-commerce platforms, Amazon has lost a large number of users. However, in the long run, the quality of products sold by Temu from China is very poor. Therefore, I still hope that Amazon can protect the interests of merchants, make them profitable, and not improve product quality. At least not let merchants start selling ‘garbage’!